Privacy Policy
How MoldFixer San Diego collects, uses and protects information from visitors to this website and from customers.
- Last updated 2026-11-07
Information we collect
When you call us or email us, we collect the information you give us: your name, phone number, email address, property address, and the details of your situation. We collect this because we cannot provide a service without it.
This website does not use advertising trackers, and does not require you to submit a form to get information. Our hosting provider records standard server log data — IP address, browser type, pages requested, timestamps — for security and operational purposes.
How we use it
To respond to your enquiry, to schedule and perform work, to produce inspection reports and documentation, to communicate with your insurance carrier or property manager where you have asked us to, and to meet our legal and record-keeping obligations.
We do not sell personal information. We do not share it with third parties for their marketing purposes.
Who we share it with
Only where it is necessary to do the work or where the law requires it: the specialists performing your job, an accredited laboratory where samples are analysed, your insurance carrier or adjuster where you have asked us to communicate with them, and service providers who help us operate (such as our hosting provider).
Your California privacy rights
California residents have rights under the California Consumer Privacy Act as amended by the CPRA, including the right to know what personal information we hold about you, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under the CCPA.
To exercise any of these rights, email [email protected] or call (858) 400-3506. We will verify your identity before acting on a request.
Retention and security
We keep job records, inspection reports, photographs and moisture documentation for as long as is necessary for our business and legal purposes, which for construction and remediation records is typically several years. We use reasonable technical and organisational measures to protect that information, though no method of storage or transmission is completely secure.
Contact
Questions about this policy: [email protected] or (858) 400-3506.
Questions about this page?
Email [email protected] or call (858) 400-3506.
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